EXECUTIVE SUMMARY

Superior Insurance

Every State in the USA requires Security Company to have $1Million Dollars Insurance and that’s what you get with other security companies.

At RSS, we provide following Superior Insurance:

  • $2 Million Umbrella.
  • $2 Million General Liability.
  • $1 Million Worker’s Comp.
  • $1 Million Auto Insurance.
  • $1 Million Professional Liability – Errors and Omissions.

Quality Assurance Division – QAD:

QAD is comparable to the Police “Internal Affairs Division”. RSS conducts random, covert/overt site inspections to ensure the highest level of services to our clients. Inspection Reports are provided within 24 hours.

Supervision:

We provide 24/7/365 Field Supervision and Command Center to monitor cameras.

Rates:

We offer reasonable – negotiable rates.

Rates are determined by Levels of Security desired. The job requires Observe and Report or Take Corrective Action.

Employee Screening:

We conduct the following:

  • Criminal FBI Background Check.
  • Previous Employment.
  • Drug and Alcohol Testing.

Superior Operations:

RSS use “ShiftPlaning” Scheduling Software, with GPS tracking

Why Reliance is the Best Security Company in USA!

RSS has been in business for 18 Years. The Management Team has Over Forty Years of Experience in Law Enforcement and Security.  RSS has developed the following services to our clients, at no cost; No Other Company will provide you with such benefits:

What does every client want from their Security Company?

RSS KNOWS WHAT EVERY CLIENT WANTS!

1.    A Security Officer with proper weight and height, with excellent grooming standards.

2.    Security Officer is well trained about the Clients Facility, Site Specific Post Orders and about the Security Standard’s, Laws, Policies and Procedures.

3.    The Supervisors for the Company are Proactive in response to Client’s needs.

4.    The Operations of the Security Company includes updated technology.

5.    The owner of the Security Company has excellent communications with client.

6.    The Security Service Agreement is designed to tailor fit each client

We provide our clients with extra benefits:

  • Customer satisfaction is our priority.
  • Client’s right to reject.
  • Client can choose the type of uniform, color, equipment used by officer, hardcore, softcore or suit and tie.
  • Custom Patches
  • Observe and Report or Corrective Action Required.
  • Level of Officers / Training required.

Superior Credentials – Experience:

Our Leadership Team holds the highest credentials in the industry:

 

  • CFE – Certified Fraud Examiner
  • 40 Years of Law Enforcement – Security Experience.
  • NRA – Law Enforcement Instructor

Services We Provide

Reliance provides the following Security Services:

  • Armed, Unarmed Security, Off Duty Police and Taser Armed Officer.
  • Foot, Mobile and Bike Patrols.
  • Retail Loss Prevention: Uniformed & Store Detective – Plain Clothes
  • Executive Protection.
  • Consulting Services include: Security Plans, Physical Security – Crime Prevention Trough Environmental Design – CTED.
  • Undercover Operations.
  • 24/7 Camera Monitoring.

Training Academy:

We provide the following superior training to our employees:

  • Unarmed and Armed Training.
  • CPR and First Aid.
  • Customer Services.
  • Fire Safety and Prevention.
  • CCTV and Alarm Systems.
  • Report Writing.
  • Professional Demeanor.
  • Computer Skills.
  • Handcuffing and Baton.
  • Criminal Law and Procedure.
  • Safety Procedures.
  • Required Specialized Training.

Mobile Units:

All Mobile Units are equipped with GPS live Tracking – History Recording, decaled, lights and sirens.

Policy and Procedures:

At no cost to our clients, Site Specific Policies, Procedures and Safety Program are designed.

Reporting Procedures:

Our reports are generated electronically.    

Reliance Security Services – RSS is licensed, insured, and bonded in following States: California, Florida, Illinois, Colorado, Indiana, West Virginia and Missouri.

Reliance Defined:

The name Reliance is defined by Webster as: “Trust, Confidence & Dependence”.  Our name describes us best, and this is what we offer you.  In addition, you will receive a professional, experienced, and trained seasoned staff.  At Reliance, you get a “Security program” and not just a “Guard”.

Reliance Mission Statement:

To provide the best security services for our clients with continued responsibility and commitment to the communities we serve.

Reliance Security Consulting Services:

  • Reliance Security provides security consulting services dedicated to the cost effective, objective, practical and innovative protection of its clients’ people, assets, information, value and reputation. We have a unique blend of experience leading the security industry as well as developing and managing security and crisis management programs. Every facility we visit is unique, and our services are customized to meet the needs of each on an individual basis. Our Security Consulting Services includes the following:

Security Assessments

Security Staffing & Deployment

Security Related Polices & Procedures

Security Training for Non-Security Staff

Security System Specification Design

Computerized Incident Reporting, Tracking & Trending

CPTED – Crime Prevention through Environmental Design.

Crime Prevention Programs

Developing & Staging Security Drills

Development of Job Descriptions

Safety Audits – Checklist.

Selection of Physical Security Options / Implementation.

Employee Background Screening

Self Defense Training for Security

Personal Self Defense Training

Lobby Management / Visitor Control

Performance Improvement for Security Operations

Interior & Exterior Lighting

CCTV System Review & Design

Retail Theft Law & Prosecution

Shopping Mall Security 101

Preventing Armed Robbery & Safely During Armed Robbery.

Creation of SOP – Standard Operating Procedures.

Reliance Security Reporting Standards:

No matter how good of a job an Officer does; if it’s not documented, it never happened!

Extensive reporting procedures serve to strengthen any effective security strategy. Our Officers are trained not only to be keen observers of detail, but also to be extremely diligent in their reporting.

Subsequent analysis of these reports may prompt a review of the site’s standing orders. In addition to a daily incident reporting, Reliance Security generates monthly reports of site occurrences that are submitted to the client and used to perform on-going site assessments. Besides allowing for the identification of potential problems, these reports also generate data that may identify important cost-saving opportunities for the building’s overall security program. 

The following reports and forms are utilized by Reliance Security:

  • Daily Activity Report – Operations Log
  • General Incident Report
  • Arrest Report
  • Dispatch Codes
  • Court Attendance & Disposition Report
  • Bar Notice
  • Accident / Hazard Report
  • Weekly & Monthly Incident Statistical Analysis
  • Monthly Reports – Synopsis of incidents & Improvements Action Plans
  • Annual Reports – Synopsis of incidents & Improvements Action Plans
  • Safety Check List
  • Vehicle Tow Report
  • Vehicle Unlock Report – Release Authorization Form
  • Vehicle Jump Start Report – Release Authorization Form
  • Field Training Record – FTR
  • Weekly, Probationary and annual reviews
  • Monthly and Annual Activity Report
  • Post Inspections Report – Completed by Corporate Field Inspectors
  • Disciplinary Action Report
  • Attendance Report.

Reliance Employees Screening, Recruiting, and Hiring:

  • One of the most important ingredients for an effective work force is to get the “Right Person for the Right Job.”  This is accomplished through comprehensive screening and recruiting procedures.  Instead of “screening-out” undesirable candidates for jobs, Reliance Security concentrates on “screening-in” the best candidate. Matching the skills of the officer to the skill requirements needed for the job. Each candidate is evaluated and selected for work at a specific client account. 

     

    We continuously search for that extraordinary candidate by drawing from specialized labor pools, such as Law Enforcement Agencies and Security programs at community colleges as well as the Military.

     

    Reliance Security exceeds all state requirements for background investigations and criminal history checks. We are committed to finding the right caliber of Officer for your facility and that commitment begins at the recruiting stage. The typical screening process could include:

Background Analysis

Employment Verification

Driver’s License Abstract

Review of Company standards and account job specifications

Telephone pre-screens

Pre-qualification interview

Personal reference check

Client involvement and recommendations

Proof of legal right to work.

Weekly, Monthly and Annually Performance Reviews.

Circuit Court Criminal History

FBI and State Police Fingerprint Check

State Police Criminal History

Applicant application review

10-year employment background check

Military records check

State registration and fingerprinting

Drug screening.

Orientation testing and evaluation sessions.

SOP Testing.

Our Services

General

Reliance Security Services offers a comprehensive set of security solutions & services to its clients. We can provide security services tailored to meet your security needs.

Retail

Losses can occur in various ways, through internal or external theft, shoplifting, robbery, lawsuits or accidents and injuries. At Reliance Security Loss Prevention Division we have developed comprehensive programs for Retail Loss Prevention Officers.

Dispensaries

Reliance Security Services is proud to announce that we were chosen to provide Armed Security Services for "Registered Medical Cannabis – Cultivation Center" for two districts locations.

Residential

Reliance Residential Security experts are here to help you keep your building and community safe and secure. Reliance Security has more than 30 years of experience providing residential security services.

Bank Security Division

Reliance provides a security program that detects/deters crimes, helps protect employees, property & the all-important trust of the client and its customers.

Loss Prevention Division

Crime is costly and demoralizing problem affecting all of us. Crime prevention is an elegantly simple and direct approach to protect the potential victim from criminal attack by anticipating the possibility of attack and eliminating or reducing the opportunity for it to occur and the possibility for personal harm or property loss should occur.

Secure Transportation

Reliance Transports Officers are conducted by Upper Management, Former Highly Trained Military and Off Duty Police Officers. All transports are performed in unmarked vehicles.

Construction

Reliance Security has the knowledge and experience to safeguard valuable industrial properties and provide construction sites security. With our significant expertise and industry best practices, we build customized security services to protect our clients' Assets, Property and People.

Hotel Security

When you hire Reliance Security Services - RSS, you don't just get a "Guard", you get a full Security Program. RSS conducts Free Security Survey-Assessment of our client's facility.

FILM/TV PRODUCTION

Reliance Security Services specializes Production Security, on location security and entertainment industry security. Because the entertainment industry is unique unto itself, Reliance Security is devoted to professional crowd control while serving and protecting cast, crew and equipment 24 hours a day.

Entertainment Venues

The goal of most bars, taverns, lounges and nightclubs is to provide a hospitable gathering place where patrons can have a good time, often by listening to or watching entertainment.

Fire Watch Security Officer

There are specific events which lead to a requirement of a fire watch systems. Such events can be a malfunction or a complete absence of fire protective equipment or fire related systems and or Arson.

Executive Protection

Executive protection (EP), also known as close protection, refers to security and risk mitigation measures taken to ensure the safety of VIPs or other individuals who may be exposed to elevated personal risk because of their employment, high-profile status, net worth, affiliations, or geographical location.

Client Testimonials

I wanted to say thank you again for the exceptional service you provided to our location. You and your team exceeded all of my expectations and were extremely impressive. I received compliments all day about your professionalism and conduct and we are extremely grateful that you provided us the level of support you did. I look forward to continuing to work together in the New Year. My respect and admiration,
Drew B
Director of Operations

our expertise

Our Security Officer’s Licensed and Certified

• Security Guard – BSIS
• Firearms Permit – BSIS
• Baton Permit – BSIS
• Handcuff Qualified
• O.C. Qualified
• Taser Qualified
• CPR Qualified
• First Aid Qualified
• AED Qualified

Quality Assurance Division

QAD is comparable to the Police “Internal Affairs Division”. RSS conducts random, covert/overt site inspections to ensure the highest level of services to our clients. Inspection Reports are provided within 24 hours

Policy and Procedures

At no cost to our clients, Site Specific Policies, Procedures and Safety Program are designed

Superior Operations

We use “ShiftPlaning” Scheduling Software, with GPS tracking

Training Academy

• Criminal Law and Procedures
• Arrest Laws
• Unarmed and Armed Training
• Pepper Spray
• Baton
• CPR and First Aid
• Customer Services
• Fire Safety and Prevention
• CCTV and Alarm Systems
• Report Writing
• Professional Demeanor
• Handcuffing
• Safety Procedures

Mobile Units

All Mobile Units are equipped with GPS Tracking, decaled, lights and sirens

Supervision

We provide 24/7/365 Field Supervision and Command Center to monitor cameras

States We Provide Service

Contact Us

773-539-1400

5744 W. Irving Park Rd Suite 1 Chicago, IL 60634

Abe.Khan@reliancesecurityonline.com

Reliance Security Services BBB Business Review